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1618

Another installation is already in progress. Complete that installation before proceeding with this install.

Description

Another setup may not be completed, e.g. because it requires a reboot. Perform two reboots to make sure there are no more pending reboot requests. If the problem persists, try the following:
 

Warning: You should only edit these registry entries if you really know what you're doing. Back up your hard disk first. We take no responsibility for any damage this may cause.

Empty InProgress Registry Key

Check the following registry key:
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress
and clean any entries that you find.

Empty PendingFileRenameOperations Registry Key

Check the following registry key:
HKLM\System\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations
and clean any entries that you find.

Use MsiZap to Kill the Offending Setup

1. Check the value "DataBasePath" in
HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress.

2. Find the *.msi file in the Data of Value "DataBasePath" (will be in form  %systemroot%\%rootdirectory%\Installer). For example, "DataBasePath REG_SZ  C:\Winnt\Installer\35935D.msi".

3. Go to %systemroot%\%rootdirectory\Installer and delete the *.msi file from the Installer folder.

4. Go into back into registry and check the "Product's GUID" of the pending installation in the following registry key:
HKEY_CLASSES_ROOT\Installer\Products\{Product's GUID}
Check Value "ProductName" to find the key of the problem application. Example: "ProductName"="YOURAPP"

4. Run MsiZap.exe (requires Windows 2000/XP) using the following command line:
C:\MsiZap t! <GUID>
Please replace the <GUID> by the id that you have identified.

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